1. Support Center
  2. PPP Forgiveness Issues

I received an email from my bank directing me to ACAP + The Loan Source

If you received an email from your bank that means that means they have partnered with us to service your PPP Forgiveness application.

We are excited to introduce ourselves as your partner and support team in navigating the complexities of your PPP loan. As you may know from recent correspondence from your bank, ACAP + The Loan Source is now your forgiveness and ongoing servicing partner for your PPP loan.

Although your forgiveness application will be available to you later this year, please be on the lookout for our welcome email inviting you to register your account shortly. We will inform you via email when the forgiveness application will be live in your Smart Portal.

In the meantime, please make sure to visit the Borrower's Corner for resources. If you have any further questions about PPP loan forgiveness, please make sure to visit our robust Forgiveness FAQ Library. If you have additional inquiries, please visit our Customer Service Support Center.