PPP Forgiveness Issues

If you have questions regarding the forgiveness process or have issues with your loan forgiveness, search our support article database for answers.

• I want to repay or paydown my PPP loan
• I received an email from my bank directing me to ACAP + The Loan Source
• Error Codes - What do they mean?
• I have the status 'SBA Approved' on my Forgiveness Application. Can I get confirmation?
• Where can I read more about the rules of PPP Forgiveness?
• The Loan Source owns my Round 1 PPP loan and I do not see a button to "Launch Forgiveness"
• On my PPP Forgiveness application, the portal won't let me proceed to the next action and/or it won't let me upload documents on the screen.
• I've uploaded the documents my verifier asked for, why isn't my application moving forward?
• I received a PPP loan in 2021 and would like to apply for Forgiveness
• I am selling my business and need to know what to do with my PPP loan.
• My auditors need to confirm my current PPP loan balance
• I need an account statement or want confirmation that my PPP loan was forgiven.
• I’m having an issue with the e-sign of my PPP Forgiveness application, or I have not received it at all
• Are the new PPP Forgiveness forms available?
• How to apply for PPP Forgiveness
• What is the status of my PPP Forgiveness application?