1. Support Center
  2. PPP Origination Issues

The Draw 1 journey is asking me for a “referral code”, but I do not have one

We understand that you had question regarding the referral code needed to progress with your application.

To receive a referral code, please reach out to the bank or source that refereed you to us. They will have the necessary referral code you need to continue with your application with The Loan Source. Keep this code on hand as it may be needed throughout your application process. 

If the source that referred you does not have a referral code then we are unable to accept a Draw 1 loan application from you at this time.

If you're still having trouble, please submit a support ticket using this Customer Service Form.