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  2. Portal Login Issues & General Support

The Loan Source owns my Round 1 PPP loan, and the system does not recognize the SBA loan number at registration

 Please ensure you are entering your SBA Loan # without the dash, and that the password you entered meets all listed requirements (minimum length of 10 characters, including one uppercase and one lowercase letter, one number and one special character.)

If these adjustments do not resolve the issue, please submit a support ticket using this Customer Service Form.