1. Support Center
  2. Portal Login Issues & General Support

Trying to reset password and not receiving the email

Once you submit a request on the portal to reset your password, an email containing the reset link will be sent to the email address you used to register your account. Please be sure to check your spam folder for any messages you may have missed. Sender address will be support@theloansource.com

If you cannot find this email, we will need to reset your login so that you can re-register. Please submit a support ticket using this Customer Service Form.